Straightforward returns
We focus on transparent specifications and uncluttered utility. If an item does not suit your space, our return process is clear and honest.
30 Days
Return window
Free
Pre-paid labels
5 Days
Refund processing
Three simple steps
Request your label
Pack the item
Await your refund
Generate a pre-paid return label through our portal or contact support to receive one via email.
Place the product in its original packaging with all included accessories and manuals.
We inspect the item and process your full refund to your original payment method within five business days.
Our return conditions
Eligible items must be returned in their original packaging, unused, and with all components included. We accept returns within 30 days of delivery for all home appliances, personal care electronics, and garden tools.
Exclusions apply to personal care items that have been opened or used due to hygiene regulations. If you receive a damaged or defective item, please notify us immediately for a swift replacement.
Need assistance?
Our customer support team is ready to help you with labels, tracking, or refund updates.